160 E. Illinois St Suite 2107, Chicago, IL 60611
Returns & Exchanges
If you are not completely satisfied with a CARENminerals.com purchase for any reason, please return it for a full refund. We regret that we are unable to refund your original shipping charges unless the return was a result of our error. Samples purchased through the site are not refundable.
When you return your purchase to CARENminerals.com by mail within 30 days of purchase date, you will receive a full refund to your credit card for the price of the item(s).
Items received more than 30 days after the purchase date may not be returned.
Here is how to return your items(s):
Package your return in a well-padded envelope or box to prevent damage in transit.
Mail your return via United States Postal Service (USPS).
You will receive an email confirmation when your return is processed.
Returns can be mailed to:
160 E. Illinois #2107
Chicago, IL 60611
It takes up to 30 days to process the return and credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Service.